I started my business nearly ten years ago with my wife. We have worked very hard, and we have grown from a two person operation into one that requires at least 30 people year round and around 100 during seasonal times. My wife was handling the payroll until she was diagnosed with cancer. No one else really knew how to do it, so we decided to outsource it rather than waste time trying to train someone in my wife’s methods. I did an online search to start comparing companies, and that is how we came to use Paychex Payroll for all of our payroll needs.
I was impressed from their website, so I knew that they really care about their clients. Otherwise, they would not have put forth so much attention to detail on their site, which is the first point of contact for nearly everyone wanting to use them. I also liked everything that I read, but it was not really up to me. That is my wife’s department, and she told me that she was feeling well enough to talk with them to make sure they were a right fit for what we have worked so hard to achieve.
She really liked everything she saw and heard from them, so we decided to use them on a trial basis. From the moment we hired them, there were no issues whatsoever. They handled our payroll needs in a professional and timely manner, and we have been satisfied with them ever since. My wife is over the hardest part of her treatment, and I asked her if she wanted to resume her duties. She is so satisfied with how Paychex is handling the payroll though that she told me they can continue to do it, even after her health is completely back to normal!